Nimble Counselling Privacy Policy

At Nimble Counselling, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard data when you visit our website or use our services. We will never sell or share your personal information for any purpose beyond what is necessary to deliver our services or as required by law​. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We collect personal information only as needed to operate our website, communicate with you, and provide our counselling services. The types of information we may collect include:

  • Contact Information: When you fill out our contact form or book an appointment, we collect personal details such as your name, email address, phone number, and any information you include in your messages. For example, our website’s contact form requests your name, email, phone number, and a message so we can respond to your inquiry or schedule an appointment.

  • Newsletter Sign-Up: If you opt in to our newsletter or mailing list (when available), we collect your email address (and possibly your name) to send you updates, articles, or announcements. We will only send newsletters to those who explicitly subscribe, and you may unsubscribe at any time.

  • Appointment and Client Data: When you book a counselling session through our third-party booking system (JaneApp), you will provide information required for scheduling and intake (such as contact details, appointment history, or health information). This data is collected by JaneApp on our behalf to manage your appointments and provide care.

  • Website Usage Data: Like many websites, we automatically receive and record certain technical information when you visit nimblecounselling.com. This may include details about your device and browser, IP address, pages visited, date/time of visits, and how you interact with our site. For instance, we may see which pages on our site are most frequently visited or how long users spend on a page. This data is collected via cookies and similar tracking technologies (described below) and helps us analyze site traffic and improve your browsing experience​. Importantly, this usage data does not identify you as an individual and is used in aggregate form.

Sensitive Personal Information: Our website is primarily informational, and we do not actively collect sensitive personal data (such as health or financial information) through the site except what you choose to provide via forms or through our booking system. Any personal health information you provide in the course of counselling (e.g. during sessions or in intake forms on JaneApp) is kept confidential and handled in compliance with applicable privacy laws and professional ethical standards.

How We Use Your Information

We use the collected information for the following purposes, always in line with client care and service provision:

  • To Respond to Inquiries and Provide Services: Information you submit through our contact form or booking system is used to contact you, answer your questions, and arrange or provide counselling sessions. For example, we use your name and contact details to call or email you back regarding scheduling a consultation or appointment.

  • Client Care and Appointment Management: We use personal information to manage appointments and client records. This includes scheduling sessions, sending appointment reminders or confirmations, and keeping necessary notes or records through JaneApp. Your information allows our counsellors to deliver personalized care and follow up appropriately.

  • Newsletter and Communications: If you subscribed to our newsletter or mailing list, we use your email to send you the requested updates or resources. Each communication will provide an option to opt out or unsubscribe if you no longer wish to receive it.

  • Website Improvement and User Experience: Usage data (from cookies and analytics tools) helps us understand how visitors use our site. We analyze this data to improve website content, layout, and functionality. For example, knowing which blog posts are most popular or how users navigate our service pages guides us in making the site more user-friendly.

  • Safety and Legal Compliance: We may use personal information as necessary to comply with legal obligations or regulatory requirements, and to ensure the security of our services. For instance, we might retain certain records to fulfill professional record-keeping requirements, or use contact information to verify identities if needed for security. We may also use or disclose information to protect against fraud, address technical issues, or enforce our website’s terms of use as required.

  • Marketing and Analytics (with Consent): We use third-party tools (described below) that help with marketing and analytics. Any data used for marketing analytics (such as tracking website visitors who came from our ads) is handled in a privacy-conscious way. We do not use your contact information for marketing purposes without your consent. If we ever wish to use a testimonial or inquire about your experience for marketing, we would seek your explicit permission separately.

We do not use the personal information you provide for any purposes unrelated to the above. Specifically, we do not sell your data or share it for others’ marketing. All usage remains in service of improving our client care, operations, or fulfilling our professional duties.

Third-Party Services We Use

To operate our website and deliver our services efficiently, Nimble Counselling relies on a few trusted third-party platforms. We only integrate services that meet high standards for data protection, and we share with them only the information necessary for their function. Below are the key third-party services we use and how they handle your data:

1. JaneApp (Online Booking & Client Records)

We use JaneApp, a secure online practice management software, to handle appointment bookings, client scheduling, and storage of client records. When you click “Book a session” on our website, you will be directed to our Nimble Counselling booking portal on JaneApp (a separate secure website). JaneApp will collect information needed to create or manage your client profile (such as your name, contact info, and appointment details). Any intake forms or consent forms you complete for counselling are also handled through JaneApp.

  • Data Handling: JaneApp securely stores personal information and health records on our behalf. It is a widely used platform in Canada for health services and complies with healthcare privacy regulations (JaneApp is PIPEDA-compliant and meets high privacy/security standards​). This means your counselling notes and personal health information are encrypted and protected within JaneApp’s system.

  • Privacy & Access: Our counsellors and authorized administrative staff can access your data in JaneApp to provide services (e.g., view your contact info or session notes). JaneApp staff do not access your records except as needed for technical support with our clinic’s account. JaneApp has its own Privacy Policy and security measures; we encourage you to review JaneApp’s privacy notice for details on their data practices. However, rest assured that any information you enter in JaneApp is used strictly for scheduling and delivering counselling services, and we treat it with the same confidentiality as information collected directly on our site.

  • Payments: If you provide payment information (e.g., credit card) for session fees, that information is processed through JaneApp’s secure payment processor. We do not store your payment card details on our own systems. Payment processing may involve third-party payment gateways which have their own stringent security standards.

2. Google Tag Manager (Website Tag Management)

Our website uses Google Tag Manager (GTM) to manage various analytics and marketing scripts in a streamlined way. GTM itself does not collect personal information; it is a tool that helps deploy other services (like analytics or pixel tracking) on our site. Through GTM, we load the codes for Microsoft Clarity and Meta Pixel (described below), and potentially other future analytics tools.

  • Data Handling: GTM may record generic data about tag firing and basic usage to ensure the other tools are working properly, but it does not track user behavior beyond the tags it triggers. Any data collected via tags managed by GTM is governed by those individual tools’ policies (see Clarity and Meta Pixel sections). Google Tag Manager simply provides an efficient, secure way for us to update and control these scripts.

  • Privacy Controls: GTM honors the consent preferences of users. If you have disabled certain types of cookies or tracking (for example, via a browser plugin or a cookie consent banner if available), GTM can be configured to respect that and not fire certain tags. We configure our tags to only run the tracking tools in compliance with applicable consent requirements.

3. Microsoft Clarity (Analytics & User Experience)

We utilize Microsoft Clarity on our website to better understand how visitors interact with our pages. Clarity is an analytics tool that provides insights into user behavior through features like heatmaps (aggregate visuals of where users click or scroll) and session replay recordings. This helps us identify which content is engaging or if there are parts of the site that are confusing, so we can improve the website’s usability.

  • Data Collected by Clarity: Clarity may record non-personal data such as how you moved through our site, clicks, scrolling, and time spent on pages. It may also capture technical information like your browser type, device type, and a partially anonymized IP address (which gives general location info, e.g., city, but not your exact address). Clarity is designed to mask or exclude sensitive information — for example, it should not record actual text you enter into form fields like names or emails. We have configured Clarity to respect user privacy by not logging any personally identifiable text.

  • Use of Data: The information collected via Clarity is used in aggregate form for analytics. We review Clarity’s reports and occasional session recordings to see how our site is used (e.g., do many visitors drop off on a certain page or struggle to find information?). This feedback is used solely to improve our website design and content. We do not use Clarity to identify individual users. In fact, Clarity assigns random user IDs for analysis, and we cannot tie recordings to specific people.

  • Data Sharing and Storage: Clarity’s data is stored by Microsoft and shared with us through their dashboard. Microsoft may also use the data for its own analytics and improvement purposes, but the data does not include your name or contact details. Microsoft maintains high privacy standards and does not allow Clarity to capture sensitive data from sites. You can read more about Microsoft’s privacy practices on their website. If you prefer not to have your site activity recorded by Clarity, you can opt out by blocking Clarity cookies or scripts (see the Cookies section below for options).

4. Meta Pixel (Facebook/Instagram Analytics)

Our site uses the Meta Pixel (formerly known as the Facebook Pixel) to help us measure the effectiveness of our Facebook and Instagram advertising and to reach people who might be interested in our services. The Meta Pixel is a small piece of code from Meta (Facebook) that tracks certain actions on our website and reports them to Meta’s advertising system.

  • Data Collected by Meta Pixel: When you visit our website, the Meta Pixel may log that your browser visited certain pages or clicked certain buttons. For example, it might record that someone visited our “Services” page or submitted a contact form. If you are a Facebook/Instagram user, this information may be linked to your account and used by Meta to personalize ads (for example, you might see a Nimble Counselling ad on Facebook if you visited our site). The data sent to Meta can include technical details like your IP address, browser type, and a timestamp of the event, as well as Meta’s unique identifiers (like a cookie ID) to correlate the visit with a Facebook user (if known).

  • Use of Data: We use the information from Meta Pixel to track conversions (such as how many people contacted us after seeing an ad) and to create audiences for our ads. This helps ensure our advertising is reaching interested individuals and not being wasted. For instance, Meta Pixel might let us show follow-up mental health tips to people who visited our site, or avoid showing ads repeatedly to those who already contacted us. All such usage is in line with Meta’s advertising policies.

  • Privacy Controls: The Meta Pixel data is shared with Meta/Facebook. We do not see personal identifiers from it on our end — we see only aggregated advertising reports (e.g., “X number of visitors from Facebook this week”). Meta’s use of the data is covered by the Facebook Data Policy. If you do not want Facebook or Instagram to use information about your visits to our site to show you ads, you can:

    • Use browser tools to block or delete the Meta (Facebook) cookies.

    • Adjust your Facebook ad preferences to opt out of seeing personalized ads based on data from partners (in your Facebook account settings).

    • Use industry opt-out tools like the DAA WebChoices Tool for opting out of targeted ads from participating companies.

  • Consent: We respect any consent requirements for using the Meta Pixel. If required by law or applicable standards, we will implement a cookie consent banner that gives you control over whether the Pixel is active during your visit. Absent that, by using our site you are informed of the Pixel and can opt out as described if desired.

5. Other Service Providers:

In addition to the above, we may use other third-party services to support our business, always with your privacy in mind. For example:

  • Email Newsletter Service: If we send newsletters or mass emails, we likely use a reputable email service provider (such as Mailchimp, Constant Contact, or a similar platform) to manage our mailing list. Such providers store your email address for us and facilitate the sending of emails. They are not permitted to use your email for their own purposes. You can unsubscribe from the newsletter at any time, which will also remove your email from the provider’s list.

  • Website Hosting and Platform: Our website is hosted by a third-party hosting company (or built on a platform such as WordPress). The host may log standard technical information (like IP addresses and errors) to ensure the site runs securely. We ensure our web host maintains appropriate security measures.

  • Embedded Content and External Links: Occasionally, our site might include links to external resources or embedded content (e.g., a Google Map on our contact page, or links to articles). Interacting with those may share some data with the third-party providing that content (for example, Google may receive your IP and browser info when you view the map). This Privacy Policy does not cover external sites – we encourage you to review the privacy policies of any third-party sites you visit via our links.

Summary of Third-Party Sharing: In all cases, we disclose your information to third-party service providers only for the purposes of operating our business and delivering our services to you​. These providers are bound by their own privacy agreements and/or our contracts with them to protect your data. We do not give third parties permission to use your personal information for their own marketing or other purposes not related to providing services to Nimble Counselling. Aside from these service integrations, the only other circumstances in which we would share personal information are if required by law (described in Data Sharing section below). We remain accountable for the protection of your personal data throughout these transfers.

Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit a website. They allow the site (or third-party services on the site) to recognize your browser and remember certain information. We use cookies and similar technologies on nimblecounselling.com to improve functionality, gather analytics, and support our marketing efforts. This section explains what cookies we use and your choices regarding cookies.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function correctly. For example, if our contact form or booking integration requires a session cookie (to remember your input as you navigate pages), that would be considered essential. Essential cookies enable core functionalities like security and network management. We do not currently utilize an online login on our site, so our use of essential cookies is minimal. However, when you use JaneApp (which opens in a separate domain), JaneApp will use essential cookies to facilitate your login and appointment booking (JaneApp cookies are governed by Jane’s policy).

  • Analytics Cookies: We use analytics cookies to understand how visitors engage with our website. For instance, Microsoft Clarity sets cookies to identify returning users and link pages viewed into a session. These cookies help us get aggregate statistics (like total visitors, popular pages, time on site) without personally identifying individual visitors. The data from analytics cookies is used solely to improve our site’s performance and content. We currently do not use Google Analytics, but we do use Clarity as described, which may set cookies such as (to persist a user ID for our site) and (to connect multiple page views by a user into a single session recording). All analytics data collected is anonymous or pseudonymous.

  • Marketing Cookies: The Meta Pixel may set cookies or use existing Facebook cookies to track visitors for advertising purposes. These marketing cookies allow us to later advertise to site visitors on Facebook/Instagram, or to measure ad conversions. Marketing cookies track things like which pages were visited and in some cases may connect to an identifier that Facebook/Instagram uses for ad targeting. We use marketing cookies only from Meta (Facebook) at this time, and only to support our outreach to people who may benefit from our services. We do not share cookie data with any other advertising platforms directly via our site. Any such advertising-related tracking is optional and you can opt out as described below.

  • Functionality Cookies: These cookies remember choices you might make on our site to provide a more personalized experience (for example, remembering your preferences). At present, our site does not have advanced customization features for users, so the use of functionality cookies is limited. However, if you watch embedded content or use interactive features, cookies may remember your settings.

  • Third-Party Cookies: Cookies set by our third-party services (JaneApp, Clarity, Meta) would be considered third-party cookies. JaneApp’s site will set its own cookies when you navigate to our booking page. Microsoft Clarity’s cookies and Meta’s cookies are also third-party cookies served via our site. We have described their purposes above. We ensure that we have appropriate disclosures and, where necessary, consent mechanisms for these third-party cookies.

Your Cookie Choices: When you first visit our site, you may see a notification about cookies (if we have a cookie consent banner implemented). Whether or not a banner is present, you have the following options to manage cookies:

  • Browser Settings: You can configure your web browser to refuse all or some cookies, or to alert you when cookies are being sent. Each browser is different, but you can typically find cookie controls in your browser’s “Privacy” or “Security” settings. For example, you may choose to block third-party cookies or clear existing cookies. Note: If you disable cookies entirely, some features of our site or the services we integrate might not function optimally (for instance, session information in the booking system might not persist)​

    . However, you will still be able to read information on our site with cookies disabled.

  • Opting Out of Analytics/Marketing:

    • To opt out of Microsoft Clarity analytics, you can use browser tools to block the Clarity script or cookies. Currently, Clarity does not offer a direct opt-out plugin, but if you use a tracking protection or ad-block extension, it may block Clarity by default.

    • To opt out of Meta Pixel tracking, you can use the Facebook Opt-Out options (such as the Your Ad Preferences settings on Facebook to disallow off-Facebook data usage) or browser extensions that specifically block Facebook scripts. Additionally, the Digital Advertising Alliance website allows you to opt-out of many tracking cookies from participating companies: using their WebChoices tool can help manage Facebook and other ad cookies in one place.

We want to be transparent about our use of cookies and ensure you have control. No cookies on our site are used to identify you personally or to collect sensitive information. Cookies are only used for the purposes stated – mainly to provide a smoother experience and to help us understand and reach our audience. For more information on cookies and how to manage or delete them, you can also visit independent resources like AllAboutCookies.org.

Data Sharing and Disclosure

Nimble Counselling treats your personal information with confidentiality. We do not sell, trade, or rent your personal data to third parties for their own marketing or any other purpose​

. We only share information in the following circumstances:

  • With Service Providers (Processors): As outlined above, we share necessary information with third-party service providers who support our operations (such as JaneApp for managing appointments, or our email newsletter service for sending updates). These providers are given only the data needed to perform their functions and are contractually or legally obliged to keep your information confidential and secure. For example, if you join our newsletter, your email is shared with our email service provider to send you emails – that provider cannot use your email to contact you for anything else.

  • Within Our Team: Your information may be shared internally between the counsellors and administrative staff of Nimble Counselling who need it to perform their duties. All team members are bound by strict confidentiality agreements and professional ethical standards (especially as Registered Clinical Counsellors) to protect your privacy. For instance, a counsellor may consult with another Nimble team member for scheduling or backup coverage, in which case they might share your name or scheduling needs, but never beyond what is necessary and always with discretion.

  • Legal Requirements: We may disclose personal information if required to do so by law or in response to a valid legal request. This includes complying with court orders, subpoenas, or other legal processes. If a law or regulation compels us to share data (for example, for a government audit or investigation), we will only provide the minimum necessary information and will, when permitted, inform you of such disclosures.

  • Protection of Rights and Safety: We may share information if we believe it is necessary to enforce our website terms of use, to protect our rights, privacy, safety, or property, or that of our clients or others. For example, in extremely rare cases, if there was a credible threat of harm and sharing information with law enforcement or emergency services could prevent harm, we might do so in line with ethical and legal obligations. (Such situations are guided by professional standards and privacy laws, and we aim to handle them in a way that continues to respect client confidentiality to the highest degree possible.)

  • Business Transfers: In the unlikely event that Nimble Counselling undergoes a major business change, such as a merger, acquisition, or transfer of assets, user information (including personal data) may be transferred to a successor or affiliate company as part of that process. If that happened, we would ensure the new entity is bound by privacy obligations at least as strict as those in this policy, and we would notify affected users if their personal data becomes subject to a new privacy policy.

Importantly, any third parties with whom we share data for operational needs (be it JaneApp, analytics providers, etc.) do not receive personally identifiable client information beyond what is necessary to provide their service​

. For analytics and advertising partners, data is shared in pseudonymized or aggregated form. For instance, we might use analytics that tell us “100 people visited the site this week” or share an advertising identifier with Facebook’s systems, but we are not giving out your name, phone number, or any sensitive details for these purposes.

If we ever need to share your information in a manner not covered above, we will obtain your consent beforehand. For example, if a third-party resource or collaboration opportunity arises that would benefit you, we would only involve your information if you agree.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law and professional regulations. How long we keep data can vary depending on the context:

  • Contact Form Submissions: If you contact us but do not become a client, we may retain the inquiry correspondence (your email or message) for a certain period in case we need to reference it for follow-up or for our records of how many inquiries we receive. If you prefer, you can request we delete our correspondence records after addressing your inquiry.

  • Client Records: If you engage in counselling with us, your client file (which may include intake information, session notes, and contact details) becomes part of our professional records. We store these records in JaneApp. As regulated health service providers, we are generally required by law and professional guidelines to retain counselling records for a minimum period (often several years after the last client contact – for example, 7 years is a common requirement in British Columbia for adult records). We adhere to these legal retention requirements to ensure continuity of care and for liability reasons. After the required retention period, we will securely dispose of or delete records that are no longer needed.

  • Newsletter Data: If you’ve signed up for our newsletter, we retain your email on our mailing list until you unsubscribe or until we discontinue the newsletter service. If you unsubscribe, we may keep a record of your request to ensure we don’t accidentally email you again (this is common practice to maintain a “do not contact” list).

  • Analytics Data: Data collected via cookies and third-party analytics (Clarity, Pixel) is generally stored in those third-party systems. For example, Microsoft Clarity retains analytics data for a certain period (e.g., Clarity retains data for up to 13 months by default). We ourselves do not individually archive that data outside the analytics dashboards. Advertising platforms like Meta may retain Pixel data per their own policies. Over time, cookie data will expire or be deleted according to the set lifespan (many cookies auto-delete after 30-90 days unless you revisit the site).

Data Security Measures: We take the security of your personal information seriously. Nimble Counselling implements a variety of administrative, technical, and physical safeguards to protect your data:

  • Our website is secured with HTTPS encryption. This means that any data you submit through forms on our site (such as the contact form) is encrypted in transit between your browser and our server.

  • We use reputable third-party vendors (like JaneApp, Microsoft, Meta) that have strong security measures and encryption in place. For example, JaneApp encrypts data and is compliant with healthcare security standards (such as HIPAA/PIPEDA requirements)​

    . Only authorized Nimble Counselling staff can access our JaneApp account, each with secure logins.

  • Access to personal data is restricted to those who need to know it. Each counsellor or staff member is trained in client confidentiality and privacy practices. We use strong passwords and authentication methods for all accounts that handle personal data, and we keep our software and devices up to date with security patches.

  • We regularly review our privacy and security practices. This includes ensuring that any new tools or plugins for our website meet security standards, and staying informed about best practices for data protection.

  • Email and Communication Security: If we communicate with you via email, we take care to minimize sensitive details in email since email is not always fully secure. For example, we might confirm an appointment or answer general questions by email, but we would not include sensitive counselling details unless necessary and with your consent. Our email accounts are protected with strong passwords and (where possible) two-factor authentication.

  • Physical Security: Any physical documents (if any) containing personal information (e.g., signed consent forms or notes that might occasionally be on paper) are stored in a locked cabinet in our secure office. We strive to digitize and store records in JaneApp whenever feasible to benefit from its security, but any temporary physical copies are protected.

  • Disposal of Data: When data is no longer needed, we ensure it is deleted or destroyed safely. Digital data deletion involves removing records from our systems (and ensuring any backups are also updated). Physical documents are shredded or incinerated when disposed of, to prevent any reconstruction of information.

While we apply robust security measures, it’s important to acknowledge that no method of electronic transmission or storage is 100% secure. There is always some level of inherent risk in providing personal information, especially online​

. For example, email communications can be intercepted, or databases can potentially be targeted by cyber attacks. However, we work diligently to protect your data and have never experienced a known data breach. In the unlikely event of a security incident, we will follow all applicable laws in notifying affected individuals and containing the issue.

By engaging with Nimble Counselling, you acknowledge that we take appropriate precautions, but you also understand we cannot guarantee absolute security of information. We encourage you to also take steps on your end to protect your data (for instance, using secure networks when contacting us and safeguarding your own account credentials).

Cookies/Tracking Choices: As detailed in the Cookies section, you have control over how cookies are used when you browse our site. We respect “Do Not Track” signals to the extent possible – if your browser sends a DNT signal, our analytics tools (like Clarity) will still collect data, but you can opt out via other means. We continue to explore options to better honour such universal opt-outs as technology and legal guidance evolves.

To exercise any of your rights or preferences, please contact us (see the “Contact Us” section below). We may need to verify your identity for security purposes before fulfilling certain requests (for example, if you want a copy of your counselling record, we will need to confirm you are the client in question). We will respond to requests within a reasonable timeframe and in accordance with applicable law. Typically, we aim to reply within 30 days.

There is no cost for making a request regarding your data, though if a request is unusually complex or repetitive, privacy laws allow a reasonable fee or extension of time – we will communicate with you openly if that situation arises (it’s rare).

Overall, your control over your personal information is important to us. We want you to feel comfortable and in charge when interacting with Nimble Counselling online or offline. Please never hesitate to reach out with questions or requests regarding your privacy.

Compliance with Privacy Laws

Nimble Counselling complies with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable. As healthcare providers, we also follow privacy obligations under our professional regulations. In practice, this means we follow principles of transparency, consent, limited collection, appropriate use and disclosure, security, and individual access as set out in these laws. We have policies and procedures to ensure these principles are upheld in our daily operations​.

If you are located in other jurisdictions (for example, the European Union or California), please note our services are focused in Canada and we do not actively target those regions. However, should such laws (like the EU’s GDPR or California’s CCPA) be deemed to apply to any data we handle, we also commit to respecting the rights afforded by those laws (such as the rights to access or deletion discussed above). We aim for a high standard of privacy protection universally.

Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will:

  • Post the updated Privacy Policy on our website with a new effective date.

  • If the changes are significant, we may also provide a more prominent notice (such as a banner on our site or an email notification if appropriate).

All changes will be effective when posted, unless otherwise indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any modifications to the policy constitutes your acknowledgment and acceptance of the updated terms.

For reference, this Privacy Policy was last updated on 09/04/2025. Historical versions of our Privacy Policy can be requested if needed to see what terms applied at a given time.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Nimble Counselling handles your personal information, please contact us:

Nimble Counselling
Email: info@nimblecounselling.com
Phone: 778-401-3555 (administration)
Mailing Address: 825 Granville Street, Suite 607, Vancouver, BC, V6Z 1K7, Canada

Please feel free to reach out about anything related to privacy – whether you need to update your information, have questions about opting out of tracking, or want more details on our data protection measures. We are here to help and will gladly clarify any aspect of this policy.